Welcome to Open Sky Travels. By accessing or using our website, mobile application, or any of our services, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services.

Acceptance of Terms

By using the services of Open Sky Travels, you confirm that you are at least 18 years of age or are using the services under the supervision of a parent or legal guardian. Your continued use of our services constitutes your acceptance of these Terms & Conditions.

Our Services

Open Sky Travels provides various travel and digital payment services, including but not limited to:

• Mobile Recharge
• BBPS (Bharat Bill Payment System) Services
• Domestic Money Transfer (DMT)
• AEPS (Aadhaar Enabled Payment System)
• Aadhaar Pay
• Bus Ticket Booking
• Flight Ticket Booking
• Hotel Booking
• Utility Bill Payments
• Other Travel and Financial Services

User Responsibilities

By using our services, you agree to:

• Provide accurate and complete information.
• Maintain the confidentiality of your account credentials.
• Use our services only for lawful purposes.
• Not engage in fraudulent, illegal, or unauthorized activities.
• Ensure sufficient balance or payment authorization before initiating transactions.

Booking Terms

• Bus, flight, and hotel bookings are subject to availability.
• Prices, schedules, and availability may change without prior notice.
• Booking confirmations are subject to successful payment.
• Cancellation and refund policies are governed by the respective airline, bus operator, hotel, or service provider.

Payment Terms

• All payments must be made through authorized payment methods.
• Transaction failures due to network issues, banking systems, or third-party service providers are beyond our direct control.
• Customers are responsible for verifying payment and transaction details before confirming any transaction.

Refund & Cancellation

Refunds and cancellations are subject to the policies of the respective service provider and applicable laws. Processing times for refunds may vary depending on the payment partner, bank, airline, hotel, or bus operator.

Service Availability

We strive to provide uninterrupted services; however, we do not guarantee that our services will always be available. Services may be temporarily unavailable due to maintenance, technical issues, network failures, or circumstances beyond our control.

Limitation of Liability

Open Sky Travels shall not be liable for any direct, indirect, incidental, or consequential damages arising from:

• Transaction failures caused by third-party systems.
• Incorrect information provided by users.
• Service interruptions or technical issues.
• Delays or cancellations by airlines, hotels, bus operators, banks, or payment partners.
• Losses resulting from unauthorized use of your account due to your negligence.

Prohibited Activities

Users must not:

• Use the platform for illegal or fraudulent transactions.
• Attempt unauthorized access to our systems.
• Upload malicious software or harmful content.
• Violate any applicable laws or regulations.

Privacy

Your use of our services is also governed by our Privacy Policy. We encourage you to read our Privacy Policy to understand how we collect, use, and protect your personal information.

Changes to Terms

Open Sky Travels reserves the right to modify or update these Terms & Conditions at any time without prior notice. Updated terms will become effective immediately upon publication on our website.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts in India.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us:

• Firm Name: Open Sky Travels Pvt Ltd
• Email: openskytravels1@gmail.com

By accessing or using the services of Open Sky Travels, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.